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Every Diplomat writing instrument is assembled and tested by hand, and comes with a 5 year warranty
The Diplomat Esteem ballpoint pen is a high quality, affordable pen made with all metal casing to ensure durability. Presented in a branded gift box, this pen is fitted with an easyFlow ink refill to provide incomparable writing smoothness.
Christmas Delivery: Order by 3pm on following dates to receive your order in time; Standard Tracked Weds 18 Dec, Premium Tracked Fri 20 Dec, Special/Next Working Day Mon 23 Dec
All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.
UK: We use a Royal Mail tracked service. Standard delivery is free (£2 charge for orders under £10) and takes 2 to 5 working days, Premium is £3 and takes 1 to 2 working days. Next working day is £6 and is delivered by 4pm (requires a signature).
International: We deliver worldwide with a standard and express service. Please visit our international website
Please return any unwanted items within 21 days of purchase to be eligible for an exchange/refund. Items purchased for Christmas can be returned by 13th Jan. The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty.
Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email info@penheaven.co.uk. If a faulty or incorrect item is returned, we will refund your postage up to the cost of 1st class recorded Royal Mail. If you are sending items from abroad, please call us for a delivery quote
Made in Germany since 1922
Every Diplomat writing instrument is assembled and tested by hand, and comes with a 5 year warranty