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Every Diplomat writing instrument is assembled and tested by hand, and comes with a 5 year warranty

The new Diplomat Viper range showcases an intricate pattern resembling reptile’s scaled skin, giving it a unique and captivating appearance. Its chiselled brown metal body, matching trims, and soft sliding magnetic cap further enhance its striking design. In spite of its premium appearance, the Diplomat Viper fountain pen provides exceptional value at an affordable price.
All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.
UK: We use a Royal Mail tracked service. Standard delivery is free over £30 (£2.50 charge for orders under £30) and takes 2 to 5 working days, Premium is £3.50 and takes 1 to 2 working days. Next working day is £6.95 and is delivered by 4pm (requires a signature).
International: We deliver worldwide with a standard and express service. Please visit our international website
Please return any unwanted items within 21 days of purchase to be eligible for an exchange/refund. The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty.
Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email info@penheaven.co.uk. If a faulty or incorrect item is returned, we will refund your postage up to the cost of 1st class recorded Royal Mail. If you are sending items from abroad, please call us for a delivery quote
Made in Germany since 1922
Every Diplomat writing instrument is assembled and tested by hand, and comes with a 5 year warranty