We offer a professional giftwrap service to complement your pen or leather journal. Simply check the giftwrap option on the product page before you add to basket (a charge of £2.75 will be added).
We use a premium silver giftwrap paper with a subtle two-tone patterned effect, and a hand tied silver ribbon. We also include a matching gift tag, which can be appended with a message of your choice. Simply add your message to the text box when you reach your basket. Items are giftwrapped individually i.e. if you order several items only the specific item requested will be wrapped.
We do not include any paperwork inside the giftwrapped item. If you select a different delivery name to your billing details, we add a gift receipt which hides all prices.
All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.
UK: We use a Royal Mail tracked service. Standard delivery is free (£2 charge for orders under £10) and takes 2 to 5 working days, Premium is £3 and takes 1 to 2 working days. Next working day is £6 and is delivered by 1pm (requires a signature).
International: Our standard delivery uses the national postal service. Europe (£5) take 3 to 7 working days, and Rest of World (£7) takes 7 to 10 working days. Due to BREXIT, deliveries to EU may experience delays.
If you are unhappy with your items, they can be returned to us within 21 days of receipt of purchase to be eligible for an exchange/refund. The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty. Items purchased for Christmas can be returned by 14th January for a refund, as long as all our other returns criteria are met
Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email email@example.com. If a faulty or incorrect item is returned, we will refund your postage up to the cost of 1st class recorded Royal Mail. If you are sending items from abroad, please call us for a delivery quote
This is why people love it
Loads of good customer reviews submitted through feefo
Written on 11-Dec-2020
Written on 30-Jan-2020
Non-Parker refill for a Parker. Works well, why pay more than twice this amount for Parker?
Written on 29-Aug-2019
Written on 11-Aug-2019
V good value and excellent service.
Written on 26-Jul-2019
Quality and value for money
Written on 24-Jul-2019
excellent refill and very good value
Written on 23-Apr-2019
Written on 23-Apr-2019
Did not want to pay a premium for an everyday pen and this fitted the bill.
Written on 18-Apr-2019
fast service good refill choice
Written on 07-Apr-2019
Written on 27-Mar-2019
Delivery and match found.
Written on 12-Mar-2019
Everything was extra great!
Written on 23-Feb-2019
Exceeded my expectations. Delivery was prompt and free!
Written on 05-Feb-2019
Refills work well very good value.
Written on 23-Dec-2018
perfect fit for the refills bought.
Written on 20-Nov-2018
Written on 06-Sep-2018
Very pleased very nice
Very good service as well
Written on 27-Apr-2018
Very much what I was expecting.
Written on 24-Apr-2018
excellent just what i wanted
Written on 31-Mar-2018
Excellent product, they even supplied the springs
Written on 19-Mar-2018
All good. No complaints..
Written on 06-Nov-2017
The refills do not work more often than when they do and they should be black but are ink but show up as grey they are awful