|Standard||Premium||Special/Next Working Day*||Saturday|
|UK||2-5 days - FREE||1-2 days - £3||
1 day - £6
|On Saturdays - £11.00|
|Europe||3-8 days - £6||-||-||-|
|Rest of World||8-12 days - £10||-||-||-|
* Next Working Day & Saturday Delivery orders are sent via Royal Mail's Special Delivery service and will require a signature.
All orders placed after 3pm will be despatched the following working day.
Delivery & Returns
Delivery & Returns
All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.
UK: We use a Royal Mail tracked service. Standard delivery is free and takes 2 to 5 working days, Premium is £3 and takes 1 to 2 working days. Next working day is £6 and is delivered by 1pm (requires a signature).
International: All international deliveries are passed to your national delivery service. Deliveries to Europe (£6) take 3 to 7 working days, and Rest of the World (£10) takes 7 to 10 working days.
If you are unhappy with your items, they can be returned to us within 21 days of receipt of purchase to be eligible for an exchange/refund (items purchased for Christmas can be returned by 14th Janbuary). The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty.
Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email [email protected]. If a faulty or incorrect item is returned, we will refund your postage up to the cost of 1st class recorded Royal Mail. If you are sending items from abroad, please call us for a delivery quote
Graf von Faber Castell is one of our most premium brands. Established in 1839, they were the first brand name writing implement and manufacturer of wood encased pencils. There is a touch of ‘old world charm’ about their designs with fluted ends, mechanical spring loaded clips and finishes such as ribbed grenadilla wood. Most pens are presented in sumptuous wooden boxes, making impressive gifts for big occasions.