This is why people love it
Loads of good customer reviews submitted through feefo
Written on 20-Apr-2021
Was bought as a gift & recipient happy.
Written on 09-Mar-2021
The font of engraving is beautiful. Definitely ideal gift.
Written on 23-Aug-2020
I bought the pen as a gift for a friend. It came in a stylish beautiful box perfect for the occasion.
Written on 30-Jul-2020
Great pens, great price, fast delivery. Engraving & presentation box make this look stunning. Couldn't be happier :-)
Written on 16-Jun-2020
Great choice of pens, great quality and fast delivery.
Written on 10-Feb-2020
I have ordered two pens from PenHeaven now and have been disappointed both times with their "in-house engraving service". I wish very much that I had just bought the pens, and had them engraved elsewhere. The first time, I bought a silver pen and they did the engraving in silver. Not only was it tiny, it was completely invisible! I have since seen online that others have had this same issue, of silver on silver engraving. The second order, I asked for italics engraving. Instead they did Times New Roman! Which is also very small font size. And additionally, it is NOT an engraving. It is simply printed onto the pen. No engraving into the pen at all. Times new Roman in font size 8-9 printed onto the pen.... It looks terrible! Would have been better if it was invisible like the first order!
They have zero refund policy on Engraved items, so you're stuck with an expensive item, with a terrible printed on name.
The pens are of course not an issue, as one cannot go wrong with a Cross, Waterman or Parker, but the high quality of the pens is down to the remarkable pen-makers and has nothing to do with the PenHeaven company.
I have given 1 star because it was the minimum. But also because of the fast delivery.
My advice, buy the pens only, NOT the engraving service. Trust me! But if you're buying the pens without engraving, they are cheaper on Amazon anyway. So overall, terrible service.