|Standard||Premium||Special/Next Working Day*||Saturday|
|UK||2-5 days - FREE||1-2 days - £3||
1 day - £6
|On Saturdays - £11.00|
|Europe||3-8 days - £6||-||-||-|
|Rest of World||8-12 days - £10||-||-||-|
* Next Working Day & Saturday Delivery orders are sent via Royal Mail's Special Delivery service and will require a signature.
All orders placed after 3pm will be despatched the following working day.
Delivery & Returns
Delivery & Returns
All orders placed before 3pm Mon-Fri are despatched the same day (except on a bank holiday), even if your order has personalisation. Orders placed after 3pm, at the weekend or on a bank holiday are despatched next working day.
UK: We use a Royal Mail tracked service. Standard delivery is free and takes 2 to 5 working days, Premium is £3 and takes 1 to 2 working days. Next working day is £6 and is delivered by 1pm (requires a signature).
International: All international deliveries are passed to your national delivery service. Deliveries to Europe (£6) take 3 to 7 working days, and Rest of the World (£10) takes 7 to 10 working days.
If you are unhappy with your items, they can be returned to us within 21 days of receipt of purchase to be eligible for an exchange/refund (Items purchased for Christmas can be returned by 14th January). The item must still be in a re-saleable condition and returned with proof of purchase. Items that have been personalised cannot be returned unless they are faulty.
Should you receive a damaged or incorrectly dispatched item, please inform us within 7 days of receipt, so we can advise you on the return of the item. Call 0208 731 8610 or email [email protected]. If a faulty or incorrect item is returned, we will refund your postage up to the cost of 1st class recorded Royal Mail. If you are sending items from abroad, please call us for a delivery quote.
I bought this product as a birthday present and it was perfect. My friend loved it and it made it even more special with her name embossed on it. Quick efficient service and really helpful.
brought this as a gift for an artist, who wanted a small sketch book, and she love it said nice paper too
I brought this product for my mum for christmas. I got it embossed for her but i was worried what it would look like as the final out come. When it arrived, it was worth the money as the style and material of this journal is lovely. Also i shouldnt of worried about the engraving as it looks fantastic and i think she will really like it. The delivery came quick as well so i didnt have to wait forever like some products i have ordered on other websites.
I enquired about this journal on the Wednesday. I received an email straight away answering my question. Once the order was placed I received the journal 2 days later. Fantastic quality. Embossing looks stunning. Many thanks to Pen Heaven for such an excellent and prompt service.
I was very impressed with the personal touch of the staff telephoning me to check the inscription. My order arrived really quickly & is of excellent quality ! Will be ording from pen heaven again. Thank you
Amazing service & quality
I was surprised with the quality of this item, the leather was so soft and lovely to touch. The paper is nice and think. Great present.
I bought this journal as a going away present for a friend who was going to Australia. And with the embossing option it was perfect with his name on the front.
The leather is very high quality. Amd the next day delivery option was a godsend as it was a bit of a last minute idea.
Very happy exemplary product.
We purchased this as a Chrsitmas present for my niece - an aspiring and ambitious individual. The journal was everything we thought it would be - the colour great, the leather soft and the size just right. A great item that not only looks fab but is also practical. She loved the fact that we had her initials emblazoned on the cover. Great product, great communication throughout and timely dispatched. Did I mention that I want one to!!!
I want one as well.
I bought this gift for some one who 'has every thing' so wasn't sure what to get them. I found this online, and thought it would make the perfect gift for them - I was right. The leather is very soft, you can tell it is good quality; and the fact that you can personalise it, makes it so much better.. I was so pleased with it, I might get one for myself!
Great item, perfect gift!
The person I bought the gift for (a budding architect) absolutely loved it! The leather was beautiful and soft and the embossed initials really made it that little bit more special! delivery was super quick too! Thank you pen heaven, I will always recommend you!
Classy, elegant and beautiful gift
Bought an embossed aubergine journal as a gift for a work colleague. She absolutely loved it! I would say the colour was purple rather than aubergine & the leather is soft and smooth (not suede like) The quality of the journal and embossing was extremely high. I couldn't fault the very efficient customer service. This is a company who do things to the highest standard.
Very well received gift
Excellent product, professional service. Will not hesitate to use this site again.
Amalfi leather journal
I recently purchased an Amalfi Medium Leather Journal as a gift for my sister and she loved it. The journal itself was of very high quality and being able to personalize it with her name was a fantastic touch. Delivery was quick and the item was well packaged. I couldn't recommened Pen Heaven more highly.
Lovely Journal, High Quality & Swiftly Delivered
Fantastic- husband loved it. Good quality, quick delivery and very helpful chaps.will always use.
This note book is truly a thing of beauty. I was so impressed with the quality when it arrived. The embossing was very well done and makes this book extra special. I almost don't want to spoil it by writing in it!
I purchased this journal as a present for a colleage who was returning to Canada, she is a writer and I felt this was a great gift for her, especially personalised with her initials, she loved this item, the colour was gorgeous and the leather very soft. PenHaven customer service was excellent as well and I would definately purchase again.
I bought this for a friend for her 18th - as far as I know she was delighted with it - she is in the USA. Oh and have to say very fast delivery from the UK. Would recommend it and you can personalise it which I think is a nice touch.